Showing posts with label How To Learn Twitter. Show all posts
Showing posts with label How To Learn Twitter. Show all posts

Tuesday, April 13, 2010

After The Break

When recess was over we did a little bit of playing around with Twitter.  I explained how one is able to analyze other twitter users to find the ones who are actually interested in forming relationships.  Twitter, much like the internet, has thousands of people who think that every get rich quick scheme will work.  To some degree, the claims of thousands of followers is not a lie.

There are spammers who have programs that troll the twitterverse and all they do is follow people.  The point is that if they follow 1000 people, 100 people will likely follow them back.  The goal is to get thousands of followers and then use that to make money.  The problem is that if you have 10,000 followers who were found using this method, not a single one of them will care what you tweet about.  To build a brand you need to have people who are interested in what you have to say.


There isn't any way to fake it.  You have to genuinely care what  the people you are following are doing.  You have to want to see them succeed.  You must try to help.  If you are just out to make a quick buck you will fail, get blocked, or be accused of being a spammer and the fine folks at Twitter will take your account away from you.


So how do you tell the contenders from the pretenders?  That is the question.  I told Bob that he had to check a number of areas on their page.  The avatar, is it a custom avatar or the little tweeter bird?  The tweeter bird is one sign the person isn't serious about their account.  Next we looked at the following to follower ratio.  A good rule of thumb is to be wary of those that are greater than 1.5:1.  You might also avoid someone who is following 50 people, but has 10,000 followers, unless they tweet about a subject you are interested in.  If they do, then follow them and learn from their tweets.


The next stop on the tour was to check out the last time they tweeted.  If the person only tweets every few days, then they may be interesting, but they have little value in a brand building exercise.  What do their tweets consist of?  I have seen hundreds of people who are interested in the same things I am, but all of their tweets are only about their product or service.  They don't RT (re tweet) anyone's tweet.  They don't mention what they had for lunch.  They don't have conversations with their followers.  In short, they are not going to want to build a relationship with you.  They are out for themselves.


I also explained that a person who taked the time to write a clever or funny bio, is probably a pretty good choice to follow.  These people are generally engaging.  I like to see a person with a url for their blog too.  They get one brownie point for that.  The reason will become cleal later, but I didn't want to overload Bob with too much info.  The last area I check is how many times they are listed.  More is better.


When we were done I gave Bob some homework.  He was to follow 10 people, all of whom he didn't know.  He wanted to follow a bunch of his contacts from Linkedin, but I told him to hold off for a couple of days.  It is important that he sees how one can build relationships with people he has never met.  The power of Twitter is that one can develop friendships all over the world.


So tonight I popped in to see if he had done his homework.  Bob had followed 16 people.  He had 6 followers, but two of the accounts were mine.  So 4 new followers.  I gave a look at the followers and 1 of the 4 is a spammer.  He didn't tweet one time today.  So I have to give him a C + on the day.  He exceeded his following quota, did ok on followers, but didn't tweet.  That is the point of this exercise, to chat with the world.




Monday, April 12, 2010

The Bell Has Rung


When the bell rings it is time to be in your seats and facing the front of the class. At least that is how I remember the first day of school. It has been a long time though, and I wonder how my student felt.

 His name is Bob. Ok, that isn't entirely true, his name is not Bob, but we shall call him Bob from here on out. Bob is a very smart guy. He is in his late 60's, has a ton of connections within the TV and Publishing industry and now wishes to make a go of it in PR. He is understanding of what it takes to get people, to take notice of a company or product, is incredible.

His understanding of computers and social media in the 21st centuary is, well, abysmal. This is a very smart guy, who before tonight, didn't know that "control - c" was a short cut for copy.

He has been on Twitter and didn't get it. He is on Linkedin and surprisingly enough, not only gets it, but excels at networking. He has over 1000 connections. His situation is a paradox, wrapped in a riddle, covered in a glaze of uncertainty. As he told me tonight in an email, after we had finished our first session, "It has been a long time since I have been a student."

He found me on Linkedin. I had responded to his question in Answers. Apparently he liked my views and decided to send me an email. We talked a couple of times and I volunteered to bring him up to speed on all that social media has to offer. I make my living managing social media. I love to teach. And I find that when I do, I learn quite a bit myself.

So over the past weekend I formed a plan. It was only tonight that I decided to chronicle the journey here. I don't know where it will end, but I look forward to the sights along the way.

Day 1: We started by picking a Twitter handle for him. We found a good one and he signed up. He asked a good question right off the bat. "Should I use my main email?"

The answer to that one is no. Pick one, or get a new one, that can be your dedicated social media email address. Twitter was but the first stop on our journey, there would be many more tools and all of them would require an email to register.

I had taken his picture off his website and fixed it up in photoshop. It is important to have a professional looking picture on your Twitter avatar, because if you leave the tweet bird, people will assume you don't know what you are doing. Anyone serious about social media will change the avatar to their picture or something interesting immediately. It doesn't have to be a photo either, it must be destinctive and not look stupid or cheap.

This brought us to our first educational hurdle. It took me 2 minutes to get the photo ready and send it to him.  I then spent 20 minutes trying to explain how to save an attachment to his desktop. In this exercise, I ,the teacher, failed. I could not convey how to do it, in either Firefox or Chrome. We solved the problem by having me sign into his account and uploading the picture myself. Not the best solution, as he didn't learn how to do it, but he was getting frustrated and we both wanted to move on.

It was time for recess, so we took a brief brake, as I had to answer a call.